Shipping policy

Shipping Policy

Last updated: [Insert date]

Thank you for shopping with [Artwork Hats]. Please review our shipping policy below for details on how and when your order will be delivered.

Processing Time

All orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has shipped.

During high-volume drops, launches, or sales, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic (U.K.): [3–7] business days

  • International: [7–21] business days (varies by destination)

Delivery times are estimates and not guaranteed.

Shipping Carriers

We ship using trusted carriers such as DPD or equivalent international carriers.

Tracking Information

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

International Shipping

We offer international shipping to select countries.
Please note:

  • Customs duties, taxes, and import fees are not included in the shipping cost.

  • These charges are the responsibility of the customer.

  • Delivery times may vary due to customs processing.

Incorrect Address Disclaimer

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping fees may apply.

Lost or Stolen Packages

[Artwork Hats] is not responsible for lost or stolen packages once marked as delivered by the carrier.
If you believe your package is lost, please contact the carrier directly or reach out to us for assistance.

Damaged or Missing Items

If your order arrives damaged or missing items, please contact us within [7] days of delivery at [artworkhats@artwork-hats.com] with:

  • Your order number

  • Photos of the issue

We will work with you to resolve the problem as quickly as possible.

Contact Us

For any shipping-related questions, contact us at:
📧 [artworkhats@artwork-hats.com]